Privacy and terms
How your data is used, and what you agree to when you use Heroshhi, in plain words. Last updated 17 February 2026.
Interpretation and definitions
Words with an initial capital letter have the meanings defined below, whether they appear in singular or plural.
- Company: Heroshhi, also referred to as "We", "Us" or "Our".
- Personal Data: any information that relates to an identified or identifiable individual.
- Service: the website, application or advertisement operated by Heroshhi.
- Usage Data: data collected automatically from Service infrastructure, such as page visit duration.
- Service Provider: third-party companies or individuals employed to facilitate or analyse the Service.
- You: the individual or legal entity accessing or using the Service.
Data we collect
While using Our Service, We may ask You to provide personally identifiable information. This may include:
- First name and last name
- Email address
- Phone number
- Location details: address, city or country
- Personal preferences, requirements or comments
How we use your data
- Service maintenance: to provide, maintain and monitor the use of our Service.
- Account management: to manage Your registration and grant access to Service functionality.
- Order fulfilment: to perform and comply with purchase contracts for products or services.
- Communications: to contact You by email, SMS, WhatsApp or push notification about updates and security notices.
- Marketing (opt-out): to send news, offers and information about similar services, unless You opt out.
- Service improvement: data analysis, usage trends and evaluating promotional campaigns.
Sharing your information
We may share Your personal information only in these limited situations:
- Service Providers: to monitor and analyse the use of our Service and to contact You on our behalf.
- Business transfers: in connection with any merger, sale of Company assets or acquisition.
- Affiliates: who are required to honour this Privacy Policy.
- Business partners: to offer You certain products, services or promotions.
- With Your consent: for any other purpose with Your explicit agreement.
Retention and transfer
We retain Your Personal Data only as long as necessary for the purposes set out in this Policy, including to comply with legal obligations, resolve disputes and enforce agreements.
Your information may be transferred to and maintained on computers located outside Your jurisdiction, where data protection laws may differ. We take all steps reasonably necessary to ensure Your data is treated securely, and no transfer takes place without adequate controls in place.
Legal disclosure
We may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities. We may also disclose it in good faith to:
- Comply with a legal obligation
- Protect and defend the rights or property of Heroshhi
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users or the public
- Protect against legal liability
Security of your data
We use commercially acceptable means to protect Your Personal Data, but no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, and We will notify You of breaches in accordance with applicable law.
Third-party links
Our Service may contain links to websites not operated by Us. We have no control over and assume no responsibility for third-party sites or services. Review the privacy policy of every site You visit.
Changes to this policy
We may update this Privacy Policy from time to time and will post the new version on this page. Changes are effective when posted. Last updated 17 February 2026.
Contact us
Questions about this Privacy Policy: support@heroshhi.com. We reply in plain language.
Welcome to Heroshhi
These Terms govern your use of our website, application and services. By accessing or using the Service you confirm that you accept these Terms and agree to comply with them. If you do not agree with any part of these Terms, you may not access the Service.
Account responsibilities
When you create an account you must provide accurate, complete and current information. You are solely responsible for all activity on your account and for keeping your password secure.
Do not share your credentials with any third party. If you suspect a security breach or unauthorised access, contact support@heroshhi.com immediately.
Purchases and payments
The CRM is free. Paid add-ons such as WhatsApp Pro are billed monthly, and WhatsApp message charges are passed through at Meta's rates with nothing added. All payments are processed through secure third-party payment gateways; Heroshhi does not store your full card details.
By providing payment information you confirm you are authorised to use that payment method and that the information is accurate. You authorise us to charge your selected provider for the full amount due. Prices are shown in INR and include applicable taxes unless stated otherwise.
Intellectual property
All content on this site and in the application, including text, graphics, logos, images, designs and software, is the property of Heroshhi and protected by applicable copyright, trademark and intellectual property laws. You may not reproduce, distribute, modify or exploit any of it without our prior written permission.
Limitation of liability
To the fullest extent permitted by law, Heroshhi shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data or goodwill, resulting from:
- Your access to or use of (or inability to use) the Service
- Any conduct or content of any third party on the Service
- Unauthorised access, use or alteration of your transmissions or content
In no event shall Heroshhi's total liability for all claims exceed the amount you paid to Heroshhi in the twelve months before the event giving rise to the claim.
Changes to these terms
We may amend these Terms at any time and will post the new version on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the new Terms.
Contact us
Questions about these Terms: support@heroshhi.com.
